FAQ

Our handmade products range from home essentials (coasters, placemats, pillowcases) to accessories (bracelets, key chains, charms).

We use locally-sourced materials in Davao, ranging from bamboo, ferns, plants, and local beads, etc.

We offer a per inquiry basis order. Kindly fill out our order form, and we'll let you know once your order is accepted.

We accept payments via PayMaya only. We would need the payment confirmation first before shipping out items.

When your order is confirmed, you'll get a message from us regarding your order status & its tracking number, if any. The courier handles all shipments that you can track from their website (MyKartero).

Our community is from a far-flung area. Thus we only visit the delivery hub once a week. Orders cut-off is every Friday. Any orders done after will be processed the following week.

We currently don't offer pickups for all our products. We'll give an update once the pickup option becomes available.

Yes. We both cater to retail and wholesale orders. We would be happy to schedule an appointment with you should you wish to order in bulk as we would have to discuss your requirements.

Yes, we deliver to any location within the Philippines. Ensure to input the exact address when placing orders to prevent failed transactions. Shipping takes around two to 10 days, depending on your location.

Return or refund is offered only for damaged items caused by shipping issues. We always ensure that items are packed securely before sending them to couriers. To request a return or refund, immediately call or send an email to our customer support team.

All of the products listed on this site are handmade by the women of the Matigsalug Tribe of Davao City. They currently reside in the city's Marilog district and have mastered the art of craft and weave-making, a skill passed down from multiple generations.